Campaign Banner - Covid Pathway Closure

COVID-19 Community Pathway Update

The Scottish Government has launched a campaign to highlight the closure of the COVID-19 Community Pathway from Friday 1 April 2022.

The COVID-19 Community Pathway was first set up in March 2020 in response to the Coronavirus pandemic. Following a review which saw a decline in the number of people using the service since the end of December 2021, the decision was made to close the Pathway from Friday 1 April 2022. From this date patients who are unwell with COVID-19 symptoms and call NHS 24 during the in-house period (i.e. Monday – Friday, 8am - 6pm) will be advised to contact their GP practice. 111 will continue to answer calls related to COVID-19 symptoms out of hours.

Key Messages

  • From Friday 1 April, if you are unwell with COVID-19 symptoms and need medical advice contact your GP practice when open and only call 111 when your GP practice is closed
  • From Friday 1 April, the 111 helpline will continue to answer calls related to COVID-19 symptoms when GP practices are closed
  • The NHS Inform coronavirus webpage remains the fastest way to obtain the latest health advice and information. Visit

How you can help

Please share the campaign assets with your audiences, via your social media channels.

The social static images with supporting text are available to download and share here.

Many thanks for your help and support.

Best wishes,